======================================================================== *** Basic Information *** ======================================================================== [Create date] 2013/11/28 ------------------------------------------------------------------------ [Program Name] System/Copy ------------------------------------------------------------------------ [Version] 2.02 ------------------------------------------------------------------------ [PCB No.] ------------------------------------------------------------------------ [Interchangeability] X / O ------------------------------------------------------------------------ [Other Firmware Requirements] None ------------------------------------------------------------------------ [PCB Requirements] None ------------------------------------------------------------------------ [Software category] Normal Release ------------------------------------------------------------------------ [Release category] Normal Release ------------------------------------------------------------------------ [Program category] Firmware ------------------------------------------------------------------------ Exported to(language) GEN(all) [Firmware No.] D0255562Z [File Information] File Name D0255562Z.fwu File Type Module for Service Size 16.04 MB ( 16822228 byte ) [File Information] File Name D0255562Z.rfu File Type Module for Remote Upgrade Size 16.05 MB ( 16826624 byte ) ------------------------------------------------------------------------ [Production reflection] 2013/08 ------------------------------------------------------------------------ ======================================================================== *** Note *** ======================================================================== [Note] ------------------------------------------------------------------------ ======================================================================== *** Important Notes *** ======================================================================== [Important Notes] ------------------------------------------------------------------------ ======================================================================== *** Modification History *** ======================================================================== [Modifications made:] Symptom corrected: [Embedded RC Gate]: @Remote auto calls (Ex. service calls, supply calls, alarm calls) are not sent from the device if engine-related SC errors occur frequently within a short period of time. ------------------------------------------------------------------------ [Modification history] ---------------------------------------- Version 2.01 Symptom corrected: - SC899 occurs after the machine recovers from Energy Saver Mode - Operation panel stalls and it will be unable to change any wireless LAN setting if wireless LAN setting is wrong. - Cannot scan to shared folders in Mac OS X 10.7 or Mac OS X 10.8. This firmware is dependent on the following firmware modules. Please be sure to update all of them: Network Support firmware v8.33 or later - If the Auto Logout timer is On, there will be a memory leak occurring everytime a user logs in to the device. - Repeated failures to login with an IC card will lock the entire account instead of just locking out the access of that card (PIN lock). - If left for more than 5 minutes on one of the various login-related screens, the operation panel might be freeze. - The timer used for the "Access Violation" setting's time interval does not properly compensate for changes to the device timer. - If User Code authentication is enabled or if "External Optional Counter Type" != 0, accounts locked by the "Lock out" setting (SP-5413-1) are not locked out of WIM. - Although the "Logout Using Card" function of Card Authentication Package v2 is turned on, the user cannot log out when he or she swipes the card. - If the password of a stored file is changed when the following setting is enabled, the device might stall: System Settings > Administrator Tools > Extended Security > Enhance File Protection ---------------------------------------- Version 2.00 Minor change ---------------------------------------- Version 1.25 Symptom corrected 1. The original and ADF are not detected after the machine recovers from Energy Saver Mode. 2. SC816-38/90. 3. The machine does not stop scanning if the originals were of different sizes (mixed size scanning). 4. Scan to Folder (SMB) does not work when specifying the destination's IP address. ---------------------------------------- Version 1.24 Symptom corrected: 1. Paper is not supplied to the LCT (tandem tray) when paper runs out, even though the switch for limitless paper feed (SP5195-01) had been enabled. 2. The MFP operation panel might go black and not return until the power is cycled. This only occurred if User Authentication was enabled or the MFP had a Device Accounting Unit such as a coin collector or charge card reader. ---------------------------------------- Version 1.23 Symptom corrected: 1. If the optional FAX unit and VM cards are installed, once the machine switches to Energy Saver mode, it cannot recover and the operation panel display remains blank. 2. If the optional Printer, FAX unit, and multiple SDK applications are installed, the Printer feature does not function when the machine recovers from Energy Saver mode. ---------------------------------------- Version 1.22 Symptom corrected: 1. The "Supplies Order Call Failed" error message is displayed on an @Remote-connected machine (managed device) when the @Remote connection is broken/lost. 2. If the following sequence occurs repeatedly, system resources are consumed and network communication becomes impossible: - Encrypted communication is established between the device and server - Following this, a communication error occurs (e.g. server is down). 3. If a paper jam occurs when printing a job sent from an EFI controller, SC990 is displayed after the jam is cleared and the job restarted. 4. Some "File Access Privilege Change" log's entries for the CSV file that downloaded via WebImageMonitor are occurred the following phenomena. - "User Entry ID" is always displayed as "0x00000000". - "User Code /User Name" is appeared as garbage characters. Note: To fix this problem, System firmware (version 1.22 or later), WebUapli firmware (version 1.08 or later) needs to be applied to the device. 5. Stored jobs (Locked Print, Sample Print, etc.) might not be shown in the operation panel if the DataOverwriteSecurity Unit is installed. 6. The submission of multiple jobs containing at least 50 pages each, might result in a reboot with an error message (SC990) displayed on the operation panel. This was a very infrequently occurring problem (~.01%). 7. Separation of CMY and K parts of images might occur if the same image is used on multiple pages with different orientations. This only affected stored jobs to which margin adjustments (operation panel setting) had been applied. 8. If a batch of A3 print jobs is followed by a batch of A4 print or copy jobs, the contents of the A4 and A3 jobs might be combined and printed on the same A3 paper. This only affected color jobs and jobs are sent to device without collate function. 9. The printer application will stall if any of the following situations are encountered: - A print job is submitted while another print job is already being processed by the device. - A print job is submitted while the TWAIN driver is scanning. 10. A scan initiated by TWAIN might fail if a print job is already being processed by the device. 11. Scan to NCP fails if all of the following conditions met: - The destination is specified using the IP address. - The Novell server and the device are in different subnets. - The subnet routers filter SLP multicasts. Note: Requires System firmware (version 1.22 or later) and Scanner firmware (version 01.23 or later). 12. Scan to NCP fails or takes long time to complete if the IPX protocol is used and there are more than 2 Novell Directory Services (NDS) servers in the network hierarchy. Note: Requires System firmware (version 1.22 or later) and Scanner firmware (version 01.23 or later). ---------------------------------------- Version 1.21 Symptom corrected: 1. If the Password Policy is enabled, "Target User Entry ID" and "Target User Code/User Name" are not logged in the CSV file that downloaded via WebImageMonitor and in the Web Smart Device Monitor's Access Log List when a user tries and fails due to the password policy to change their password. 2. Some Lockout entries in the Access log are missing information when viewed in Web SmartDeviceMonitor Ver2. 3. An admin login/logout will be logged everytime the administrator accesses a new WIM page. Note:To fix this problem, System firmware (version 1.21 or later), Websys firmware (version 1.10 or later), Web Uapl firmware (version 1.08 or later) and Printer firmware (version 1.21 or later) needs to be applied to the device. 4. An admin login/logout will be logged everytime an Auto Email Notification or On-demand Email Notification is sent. Note:To fix this problem, System firmware (version 1.21 or later) and Websys firmware (version 1.10 or later) need to be applied to the device. 5. The Access Log records a password change if the Program/Change Administrator screen is opened via WIM and the OK button is pressed. 6. If a new UserCode is added to the addressbook via WIM, a password change is recorded (Web Image Monitor > Access Log > "Password Change"), even though UserCodes don't have passwords. This only occurred using either UserCode Authentication or no User Authentication whatsoever. 7. The Scanner application will stall if the privileges of a Stored File (Scanner application function) are changed. This only occurs if the Access Log is enabled. Other changes: 1. The following logs can log in Access Log in WIM. - File Access Privilege Change - Administrator Change - Address Book Change Note:For displaying these settings in WIM, System firmware (ver 1.21 or later), WebUapl (version 1.08 or later), and Printer (version 1.21 or later) and Websys firmware (version 1.10 or later) needs to be applied to the device. 2. The device is able to log the downloading (using WIM or DeskTopBinder) of scanned documents from the MFP HDD. Note: Requires System firmware (version 1.21 or later) and NFA firmware ( Ver.1.03 or later). 3. Multiple stored jobs submitted for printing simultaneously will now be recorded individually in the Job log instead of only the first job being recorded. This change only applies to non-print jobs that have been stored. Prior to this change, the printing of stored print jobs were already recorded individually in the Job log. Note:Requires the following firmware versions (or later): System (version 1.21), Websys (version 1.10), Scanner (version 01.22), WebUapl (version 1.08), and NFA (version 1.03). ---------------------------------------- Version 1.20 Symptom corrected: SC816 occurs when the machine enters Auto Off mode from the Ready condition. Note: This only occurs on machines with System/Copy ver1.18 installed. ---------------------------------------- Version 1.19 Symptom corrected: 1. "Update done" is not displayed after the SubSystem firmware update is completed. 2. The following paper sizes were missing from the operational panel and WIM displays: 8K Landscape, 16K Portrait, 16K Landscape. Note: To display this item, Web support firmware (version 1.09.1 or later) needs to be applied to the device. ---------------------------------------- Version 1.18 Symptom corrected: 1. The Job log will stop recording User ID, Username or Usercode in the Printer's Job log if WIM is accessed more than 300 times using authentication. 2. If a user logs in and out repeatedly to the device using an IC card (Card Authentication Package option) at the same time as the address book is being updated by a delivery server such as ScanRouter, the device might stall. Other Changes: 1. The PM parts alert message will no longer be displayed inside Web Image Monitor. ---------------------------------------- Version 1.17 Symptom corrected: 1. Quickly inserting then immediately removing USB memory from the USB2.0/SD Slot option for Scan to Multimedia results in the device stalling with a SC819 error. Other changes: The PM alert will not be displayed inside Web Image Monitor. Important: To support this change/feature, install this version of System/Copy plus all of the following firmware: Printer firmware ver 1.17 or later ---------------------------------------- Version 1.16 Symptom corrected: 1. If the main power is turned off during a firmware update, "Please wait" is displayed and the machine cannot be rebooted. 2. Sudden loss of wireless network connectivity with an error message on the operation panel: "Problems with the wireless card." 3. Firmware versions of the FAX and Finisher options are not recorded in Web Image Monitor > Access Log > "Firmware: Structure". 4. The device might stall when a large number of jobs (150 or more) are printed continuously. Other changes: 1. Support Color Controller E-3100 2. Scan to Email now removes trailing dots (I.e. xxxx.com.) from destination email addresses. ---------------------------------------- Version 1.15 Symptom corrected: 1. If both SNTP and Date/Time settings are configured in WIM, WIM might not be accessible. This happened very infrequently (about 1% of the time). Note: The fix requires that NCS firmware version 8.25 or later be applied to the device. 2. Web Smart DeviceMonitor > Access Log > "Machine Data Encryption Key Change" > "Start Date/Time" and "End Date/Time" fields are blank. 3. Firmware updates using an SD card might fail. This was an infrequently occuring problem and could often be overcome by simply trying the update again. 4. The device will not display warnings about IPv6 address collisions if the optional Gigabit Ether network board is installed. 5. MFP might not recognize USB devices if They are installed while the MFP is in use. 6. Continuous printing of IPDS jobs for 5-6 hours results in the error message "Functional problem detected." being displayed on the operation panel. This is recorded in the error log as an SC687 error. 7. Mismatched Entry ID and User Name in Web Smart DeviceMonitor > Access Log > "Machine Data Encryption Key Change" log. 8. If the login name or password used for LDAP Authentication contain extended ASCII characters (Ie. umulaut), authentication will fail. 9. If a user logs back in after their session has timed out, the device might stall with the message "Authenticating... Please wait". 10.Minor bug corrections (SP mode). 11.SC672 occurs when the original is scanned by the ARDF for jobs using the STR (Suspend To RAM) function . Other changes 1. The following error message will be displayed if an incompatible USB device is connected. Incompatible USB device has been connected. Check the USB device. Note: To display this message, System firmware (version 1.15 or later), NCS firmware (version 8.25 or later), LCDC firmware (EU/NA: version 1.05 or later, Asia: version 1.07 or later) and Language firmware (version 1.04 or later) needs to be applied to the device. 2. The following setting was added to SP5-894-001 for the Optional Counter Inerface Unit Type A (20 pin). Pattern 2: B/W copy , Full Color copy , B/W print , Full Color print ---------------------------------------- Version 1.14.3 Symptom corrected: 1. If a job containing a BW image is stored on the device HDD (ie. via Locked Print) after the device has just returned from Energy Saver mode, an SC672 error will occur. This only affects devices that have the MLB option installed. Other changes: 1. The Card Authentication Package (SDK application) is now available. ---------------------------------------- Version 1.13 1st Mass production